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Case study
Appointment booking

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Placeholder study1 min read

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Patients reached

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Cleanings booked

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Asked to call back

Overview

Placeholder story. A dental clinic lets the agent call patients who are due and book the next cleaning.

Lumen Dental×VAANI AI

The gap

The recall list is long. Staff call between patients and stop when the chair is busy, so half the list never gets a slot.

The call

The agent says the patient is due, offers two or three times, and books the one they pick. Anyone who wants the dentist, not the cleaning, is passed to the clinic.

That included:

Says the patient is due
Offers two or three times and books the one they pick
Passes anyone who wants the dentist, not the cleaning, to the clinic

See it for your team

We’ll show you a live agent booking a slot. In 10 minutes.

Hear a live call

What the team keeps

The book fills from the list without a person dialing it. Staff keep the calls that are not a simple booking.

What changed across booking

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Patients reached

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Cleanings booked

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Asked to call back

Built for a slot confirmed on the same call

The details an operations team checks before rollout.

Open slots, not a callback requestThe agent offers times that are actually open and writes the booking back.

Move or confirm without the deskA change of day or branch finishes in the same conversation.

The calendar stays the source of truthStaff stop retyping a booking the caller already confirmed.

Anything that is not a booking still transfersA clinical question or a site check goes to a person with the notes.

Build yours next

The slot. Confirmed before the caller hangs up.

Each of these studies is still a placeholder. The job is the same: book, move, and confirm a slot in the same call, against the calendar you already use.

The board matches what the caller heard.

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Aster Clinics

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How Aster Clinics lets patients book and move a visit without the desk

Placeholder story. A clinic lets the agent offer open slots and write the booking back to the calendar.

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Workshop Desk

Home services, Inbound voice

How Workshop Desk books a service window while the customer is still on the phone

Placeholder story. A field-service team lets the agent offer arrival windows and hold the slot.