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Placeholder study1 min read

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Failed EMIs called

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Retries agreed

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Moved to an agent

Overview

Placeholder story. A consumer lender uses the agent the day an instalment fails, with a retry or a short plan.

OpenEMI×VAANI AI

The gap

A failed debit sits until someone can call. The customer often does not know it failed, and the balance slips another day.

The call

The agent explains the failed instalment, offers a retry date, and stops if the person asks for a human or disputes the amount.

That included:

  • Explains the failed instalment
  • Offers a retry date
  • Stops if the person asks for a human or disputes the amount

See it for your team

We’ll show you a live agent on a due reminder. In 10 minutes.

Hear a live call

What the team keeps

Agents inherit the disputes and the accounts that need a longer plan. The same-day reminder is no longer manual.

What changed for the accounts that only needed a reminder

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Failed EMIs called

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Retries agreed

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Moved to an agent

Built for the reminder, inside the rules you set

The details a collections desk checks before it turns this on.

The amount, the date, and a way to payThe call states what is due and the ways to pay that are already approved.
A promise written back to the accountIf the person cannot pay today, the plan they agree is logged.
Disputes leave the reminderA dispute, a stop, or a request for a person ends the script and transfers.
The desk keeps the harder accountsCollectors work the conversations that are no longer a reminder.

Build yours next

The reminder. With a next step, not only a warning.

Each of these studies is still a placeholder. The job is the same: remind someone about a due payment, offer a real next step, and stay inside the rules you set.

The harder accounts stay with a person.

Hear a live callSee pricing

Other studies

Ledger Street

Lending, Outbound voice

How Ledger Street sends a due reminder with a way to pay

Placeholder story. A lender uses the agent for early reminders and payment-plan offers, and keeps harder cases with the collections desk.

Placeholder study

City Utility

Utilities, Outbound voice

How City Utility reaches the household before the bill is due

Placeholder story. A utility lets the agent remind customers about an upcoming bill and take a promise to pay.

Placeholder study

IndiaFilings

Compliance, Outbound voice

How IndiaFilings Qualified New-Founder Leads with Vaani

IndiaFilings used Vaani voice agents to welcome newly incorporated founders, introduce a ₹5,000 Startup Grant, and qualify them for a callback with a compliance expert.