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Placeholder study1 min read

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Students reached

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Finished the questions

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Asked for a counsellor

Overview

Placeholder story. A campus team lets the agent run a short pulse survey after orientation.

Campus Board×VAANI AI

The gap

Email surveys get a thin response. The students who needed help are mixed in with the ones who never opened the mail.

The call

The agent asks how the first week went, whether they found their classes, and if they want someone to call them. A yes goes to the student team the same day.

That included:

  • Asks how the first week went
  • Asks whether they found their classes
  • Sends a yes to the student team the same day

See it for your team

We’ll show you a live agent asking a short set of questions. In 10 minutes.

Hear a live call

What the team keeps

Counsellors receive the students who asked, with the answers already written down.

What changed for the answers a form was missing

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Students reached

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Finished the questions

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Asked for a counsellor

Built for a short call and a list a person can use

The details a team checks before it turns a survey on.

The same few questions every timeThe call stays short and the answers land in one place.
A flag when someone needs a personUnhappy calls and explicit asks for help leave the list the same day.
The follow-up list is not the whole listA person hears the conversations that asked for one.
The order or the visit is already attachedSupport opens the handoff with the reference, not a blank ticket.

Build yours next

The short call. Answers written down.

Each of these studies is still a placeholder. The job is the same: ask a short set of questions, capture the answers, and flag the ones a person should hear.

The follow-up list is the calls that need a person.

Other studies