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Fresh from the team
Right Tool, Right Time: Fixing Voice AI's Biggest Blind Spot
Give an AI agent access to your business tools, and it should be able to do anything: book appointments, look up…
Lost in Translation: Why Your Voice Agent Doesn't Understand How India Actually Talks
Say someone is speaking to a voice agent in a language it simply wasn’t built to understand.
The Day Our Voice Agent Couldn’t Say "Sharma Ji" Right
A few months ago, someone on our team was trying out a new TTS provider we were considering for a delivery-confirmation…
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Research notes, product lessons, and field reports from the team building voice AI for the real phone call. Published on Substack. Unsubscribe anytime.